How can we help?

Open HausWise, tap Sign Up, enter your email and a password, then confirm your email if prompted. You can also continue with Google on supported devices.

After signing in, choose Create Apartment and give your home a name. You become the apartment owner and can invite others. Your time zone is set during sign-up.

Ask the owner for an invite code from More → Settings → Apartment, then choose Join Apartment on sign-in and enter the code.

Open More → Settings → Apartment, find the invite code, and share it. You can regenerate it any time for security.

Open the Tasks tab, tap +, fill in the title, due date, repeat settings, and assign to a flatmate. Tap a task to complete it.

Create a routine with a frequency (daily, weekly, monthly, or yearly). HausWise generates the next instance automatically once one is completed.

Open the More tab and tap Meal planner. Pick a day, then add a meal from your recipes or create a new one. Recipe ingredients can be pushed straight to your shared shopping list.

Open More → Home inventory. For each item you can set a low-stock threshold so HausWise flags what is running out before your next shop.

Open Notices, tap +, add a title, body, and an optional photo. Every flatmate sees it instantly.

Open More → Home appliances to add appliances with details, or use Home inventory for items with quantity, category, and expiry dates. HausWise highlights items expiring soon.

Open the Events tab, tap a date, then add an event with title, time, and category. Everyone in the apartment sees it.

On the sign-in screen, tap Forgot Password. If the email does not arrive, check spam or contact support@shastack.com.

Open More → Settings, tap the pencil next to your name to edit your display name, or tap your profile photo to change it. For email changes, email us from your registered address.

Open More → Settings, scroll to your apartment, and tap Move Out. If you are the only owner, transfer ownership to another member first.

Email support@shastack.com from your registered address to request account deletion. We permanently remove your profile and personal data within 30 days. Shared apartment content you created may remain for other members unless you delete it first.

Email us from your registered address and we will provide a copy of your personal data within 30 days, in line with our Privacy Policy.

Open More → Settings and tap Sign Out. Sign back in any time with your email and password.

Check your connection, pull down to refresh, and confirm you are signed into the same account on each device. If sync still fails, sign out and back in.

In your device settings, allow notifications for HausWise. Inside the app, open More → Settings and check that Daily todo summary is enabled.

Reset your password, or use Continue with Google if you originally signed up that way.

Allow photo library access in device settings. Large images may take a few seconds on slow networks.

Update to the latest version, restart your device, and try again. If it persists, email us with your device model, OS version, and a short description.