Privacy Policy

HausWise is a shared household management app for iOS, Android and the web. It is operated by SHASTACK INDIA TECHNOLOGIES (OPC) PRIVATE LIMITED, CIN U62010UP2025OPC218177, B-174 Sector 20, Gautam Buddha Nagar, Noida, Uttar Pradesh, India - 201301. We are the data controller and, under India’s Digital Personal Data Protection Act, 2023 (DPDP Act), the Data Fiduciary for your personal data.

When you create an account, we ask you to confirm that you have read this policy. We publish it in the languages of the app: English, Czech, German, Spanish and Italian. Under the DPDP Act, you can also ask for it in any language listed in the Eighth Schedule to the Constitution of India.

Information you give us

• Account: your name, email address and password (stored only as a secure hash). If you sign in with Google, we receive your name, email address and profile photo link. If you sign in with Apple, we receive your name and your email address or an Apple relay address. Optionally, your address, city, postal code and country, and your preferred language.
• Household details: household name, and optionally its address, city, postal code, country and currency; members and their roles; invite codes and links; friend households you connect with.
• Household content: tasks and routines (including who they are assigned to), notices and photos you attach, shopping lists, events, pantry items (quantities, storage place, expiry dates), appliances (product name, link, price and image), meal plans and recipes, categories, and shared expenses (amounts, descriptions, who paid, how costs are split, settlements and guest names).
• Feedback: bug reports and suggestions you send us.
• Your choices and agreements: your choices about analytics, optional emails and announcement notifications, the version of our Terms and this policy you accepted, your confirmation that you are 18 or older, and when you made each of these.

Information collected automatically

• Timezone, read from your device, or chosen by you in the app, so reminders follow your local day.
• Last active time, updated when you open or use the app.
• Push token and device platform, so we can send you notifications.
• Activity log: a record of changes in your household (who added, edited or deleted an item, and a copy of the item at that time), shown to household members.
• Analytics, only if you accept: which screens, pages and features you use, your HausWise user ID, device model, operating system, app version and approximate location from your IP address.
• IP address, seen by our servers and providers when your device connects.

Location

HausWise can use your device’s precise location, but only if you give permission and only when you choose to fill in an address using your current location. We access your location at that moment, never in the background. We use it to complete your address for you and to suggest the currency used in your area, which you can change at any time. We store your location, together with the resulting address, in your profile or household. We also use location in aggregate, at city or country level, to understand where HausWise is used and to plan features and regional support; this does not involve analysing any individual’s precise movements. We rely on your consent to access your location, and on our legitimate interests for the aggregated analysis. To convert your location into an address, your device sends the coordinates to Apple (on iOS) or Google (on Android). We do not share your location with advertisers or use it to track you across other apps or websites. We keep it until you change or remove the address, or delete your account. Location access is optional: you can withdraw it at any time in your device’s settings, and you can always enter your address manually instead.

What we do not collect: background location, contacts, phone number, date of birth, advertising ID, payment details or crash reports.

Under the DPDP Act, we process your data for the purposes you provide it for, which the Act treats as a legitimate use, or on the basis of your consent. We ask for consent separately from accepting our Terms, for each optional purpose, and you can withdraw it at any time in More, Settings, as easily as you gave it. Withdrawal applies from then on. If you ask us to stop processing data we need to run your account, we can no longer provide it.

We do not sell your data, show ads, build advertising profiles, or use AI on your data.

Your household members see your name, your role, when you joined, and the shared content in the household, including expenses, guest names and the activity log. They do not see your email address, timezone, last active time, push token or your choices about emails, notifications and analytics.

Friend households you connect with see your household’s name, city and country, and any events and expenses you share with them. They do not see its address, invite codes, members or other content.

Our team can access data when needed to provide support, keep the Service secure, or meet legal obligations. Our team works from India, and its access is limited to the people who need it and protected by multi-factor authentication.

These providers process data for us, under our instructions and a data processing agreement:

We may also share data when the law requires it, to protect people’s safety or rights, or as part of a merger or sale of our business, in which case we will tell you.

Analytics is off until you accept it, in the app and on our website. If you refuse, the analytics code does not run. You can change your choice at any time in the app’s settings or through Cookie settings on the website. We remove invite links, friend links and password-reset links from page addresses before analytics receives them. The cookies are listed in our Cookie Policy.

On hauswise.app, Google Analytics sets the cookies _ga and _ga_* (up to 2 years) only after you accept. If you use the password reset page, a sign-in cookie is set for that visit and removed when you finish. The app stores your session and recently loaded data on your device so it opens faster and works offline, and clears it when you sign out.

You can delete your account in the app under More, Settings, Account. If you cannot use the app, email support@shastack.com from your registered address. For each household you own that has other members, you will be asked to choose a new owner first.

When you delete your account, we straight away delete your account, profile, household memberships and push tokens, and the app’s data on your device. Your name is removed from assignments and the activity log, and we ask Google to delete analytics data linked to your account. Content you added to a shared household, including notice photos and expenses, stays for the other members without your name, and expenses show “Former member”. A household where you were the only member is deleted completely, including its photos. Copies in backups expire within [backup period].

We use technical and organisational safeguards to protect your data: encryption in transit, encryption at rest for our database, photo storage and backups, hashed passwords, and access rules so that only members of a household can read its data. Photos are stored privately and shown only to members of their household. Our team’s access requires multi-factor authentication. No system is completely secure, and we cannot guarantee absolute security. If a breach affects your data, we will tell you and the authorities as the law requires.

To ask about our security practices or report a vulnerability, contact support@shastack.com.

Your account and household data is stored with Supabase in Singapore. The product link service runs in Mumbai, India, and our team works from India. Google, Apple, Expo, Amazon Web Services and Vercel may process data in the United States and other countries. For transfers out of India or the European Economic Area, we rely on Standard Contractual Clauses or equivalent safeguards in our data processing agreements.

Depending on where you live, you can ask to access, correct or delete your data, receive a copy of it, restrict or object to how we use it, and withdraw consent. Under the DPDP Act, you can also ask for a summary of the data we hold and how we use it, nominate someone to exercise your rights if you die or cannot act, and use our grievance process in section 16.

• Edit or delete: in the app, under More, Settings.
• Change your consent choices: in the app, under More, Settings, or through Cookie settings on the website.
• Get a copy of your data: email support@shastack.com from your registered address. We send it within 30 days.
• Nominate someone: email us their name and contact details.
• Anything else: email support@shastack.com. We respond within 30 days.

You can also complain to your local data protection authority, and in India to the Data Protection Board. We do not make decisions about you based only on automated processing.

HausWise accounts are only for people aged 18 or older, and we ask everyone to confirm their age when they sign up. Parents may add tasks, chores or meal plans for children in their household, but children may not have their own accounts. If we learn that an account belongs to someone under 18, we will close it and delete its data within 30 days. Contact support@shastack.com if you believe this has happened.

You may add details about people who are not HausWise users, such as guest names on expenses or names in notices and photos. Only add what you have a good reason to share, and remember that every household member can see it.

We will update the date above when this policy changes, and tell you in the app or by email about significant changes. If a change needs your consent, we will ask for it again.

Questions, requests and complaints go to our Grievance Officer, Shashank Sharma, Founder and CEO, at support@shastack.com. We respond to complaints within 14 working days, either resolving them or giving a written reason.

SHASTACK INDIA TECHNOLOGIES (OPC) PRIVATE LIMITED, CIN U62010UP2025OPC218177, B-174 Sector 20, Gautam Buddha Nagar, Noida, Uttar Pradesh, India - 201301.

See also our Terms of Service.